We will do one free exchange per order. 

We will gladly exchange or refund your Canadian or American order within 35 days of the purchase date. If you would like to exchange or return follow the instructions below. We do not accept returns outside of North America. 

If your order is damaged please click the email link at the bottom of this page, let us know your order # or name the order is under and what’s the problem.

Refunds: Return shipping is the responsibility of the buyer when sending back a product for a refund. Item must be in new condition with all the original labels and packaging. 

Exchanges: On the RETURN SUMMARY page of RETURNLY please type in the ADDITIONAL FEEDBACK field the item(s) your returning and/or which item you would like to exchange it for before proceeding with the return. After you fill in this info you will be sent a return authorization. Do not send your order back until you’ve received authorization. 

Returns/Exchanges are not Free on promotional and Sale items. 

Please follow the steps below if you are within The United States.

1. click here  to start your return or exchange
2. Click on the return/exchange link above your orders table.
3. Follow the super simple return instructions. Do not send back your order until you’ve received authorization from us. 

If you are exchanging for a different size, check off the exchange box while following the steps above. Be sure to state what size/model you need.

Our US Returns Center is:

Crazy Al's inc. Bikerhelmets.com
2014 Holland Ave
Suite 412
Port Huron, MI, 48060

If you do choose to use your own courier service please contact us at 

Ph #: Toll free in USA and Canada 1 (866) 824-3582 or

Email: Click Here


Please ship the package back with your order number included to:

Crazy Al's inc. Bikerhelmets.com
197 Unit D-E Exeter Road
London, ON., Canada
N6L 1A4

Ph #: Toll free in USA and Canada 1 (866) 824-3582 or

Email: Click Here